Roll Label FAQs

  1. Does Mactac provide MSDS data for roll label products?
    • To download a general MSDS please click here.
  2. How do I order Mactac roll label products?
    • Mactac sells master roll inventory to label converters. If you are a label converter and would like to purchase Mactac roll label material please call customer service at 800-548-3456. If you are a customer looking to purchase converted labels for your use feel free to call Mactac customer service and they will provide you the name of a converter in your area.
  3. I need technical support for Mactac roll label products, who do I call?
    • Mactac roll label technical support can be reached at 800-548-3456. Technical support is available from 8:00 a.m. - 5:00 p.m. Eastern, Monday - Friday. During non-business hours you can reference the trouble shooting section of the Mactac roll label web page for assistance on common issues.
  4. How do I order sample of Mactac roll label products?
    • Click here to request a sample. Please allow 3-5 days for your sample request to be processed and shipped. You can also order a sample by phoning customer service at 800-548-3456.
  5. How do I know what size roll of Mactac I need to purchase to produce my labels?
    • Label requirements vary by order. Click here to access the Mactac converting calculator.
  6. What are Mactac's recommendations for storage of Direct Thermal Products?
    • Click here to download the technical assistance guide for Direct Thermal Storage.